It just so happens that I'm currently writing a book on signage in the retail environment and this is what is known as a dishonest sign. There's an attempt (overt or otherwise) to trick the customer here -- the truth is the vast majority of shoppers don't pay the least bit of attention at checkout, and will pay the additionally $20 without ever noticing.
The sign is LEGALLY correct, morally wrong.
It's a deceitful practice, and one that I, being me, would call the retailer on. If there was actually $50 merchandise on that rack being marked down, then some not being included in the sale is forgiveable but stupid --
You shouldn't be paying $29.99 OR $49.99. You should get your money back, plus a gift certificate for an apology for an attempt to trick you.
Customer service FTW
Also, sent you an email, so you'll want to check your spam filters. It's to your self titled domain name.
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Date: 2007-09-12 05:07 pm (UTC)The sign is LEGALLY correct, morally wrong.
It's a deceitful practice, and one that I, being me, would call the retailer on. If there was actually $50 merchandise on that rack being marked down, then some not being included in the sale is forgiveable but stupid --
You shouldn't be paying $29.99 OR $49.99. You should get your money back, plus a gift certificate for an apology for an attempt to trick you.
Customer service FTW
Also, sent you an email, so you'll want to check your spam filters. It's to your self titled domain name.