A Good Customer Service Experience

[gnomi]

Scene: mabfan is out at Town Meeting. gnomi is home with Muffin and Squeaker. The phone begins to ring, and gnomi gets up to leave the room. Muffin and Squeaker, considering themselves abandoned, begin to shriek. Upon answering the phone, gnomi determines it is a telemarketing call and starts heading back to the continuously shrieking Muffin and Squeaker.

Telemarketer lady: I'm calling with a brief survey...

gnomi: I'm sorry, this isn't a good...

TL: Oh, I can hear. I'm sorry; we'll call another time.

gnomi, apologetic for the backround noise: I have ten-month-old twins.

TL: I understand. Have a good night.

And then we hung up.

Comments

[tsuki-no-bara.livejournal.com]

HEEE. you should record the girls for future telemarketers, just in case.

[cathshaffer.livejournal.com]

I think I need a recording for my own home use.

[stakebait.livejournal.com]

I was just going to say this! They could sell them for extra cash.

er, the recordings. Not the twins.

[tygerseye.livejournal.com]

Kids make the greatest excuses reasons to get out of all kinds of things. ;-)

[vettecat.livejournal.com]

How refreshing!

[madfilkentist]

She'll be drummed out of the Telemarketers' Guild for being so polite!

[42itous.livejournal.com]

Customer Service
And yet, you're not her customer and she performed no service -- unless apologizing and hanging up can be considered a service.

[mabfan.livejournal.com]

Actually, she was with an institution we use, so we really are her customers. Her actions speak well for us sticking with that institution.

[greenlily.livejournal.com]

Yay for civilized discourse. (On your part and that of the telemarketer, of course. Muffin and Squeaker were perhaps interrupting, but consider their extreme youth and forgive them. :))